Complaint Management System Project is a web based java project. Students can download full project source code, project report, ppt, project manual and database for free download.
Name of the Use Case: Sign in
Description:
Every user of the DLPS system must
be login to the access the required items.
Pre condition: Each user must have
a valid user id and password.
Post condition: Home Page will be
displayed.
Flow
of events:
Ø
Invoke the Welcome page of DLPS System.
Ø
Enter the valid User ID and Password.
Ø
Select the type of user
Ø
Click on Sign In button to access Home page.
Alternative Flow of Events:
If the user is new Click on Registration Link.
Name of the Use Case: get problems
Description:
Every Dlps operator of the DLPS
system need to get the problems sent by the guest/citizen.
Pre condition: The Dlps operator of
the Dlps system login and click the problems page.
Post condition: The problem Page
will be displayed.
Flow
of events:
Ø
Invoke the Welcome page of DLPS System.
Ø
Enter the valid User ID and Password.
Ø
Select the type of user
Ø
Click on Sign In button to access Home page that
user.
Ø
Click on problems link to get problem page
Alternative Flow of Events:
If the user is new Click on Registration Link.
Name of the Use Case: forward problems
Description:
Every Dlps operator of the
DLPS system need to forward the problems sent by the guest/citizen to
corresponding officials.
Pre condition:
The Dlps operator of the Dlps system login and
see and forward the problems.
Post condition: The Dlps operator
get successful alert when he forward.
Flow
of events:
Ø
Invoke the Welcome page of DLPS System.
Ø
Enter the valid User ID and Password.
Ø
Select the type of user
Ø
Click on Sign In button to access Home page that
user.
Ø
Click on problems link to see problem page
Ø
Forward the problems to the higher officials.
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